Marine Tours, is looking for a Travel Consultant to join the company’s offices in Thessaloniki.
As part of a highly motivated team of travel consultants your main role is to offer travel services to Marine Tours customers from the company’s office in Thessaloniki and consistently exceed their expectations and deliver exceptional results. The position reports to the Operations Director.
- Attend to customer needs and always offer the best options possible to match their requests
- Communicate with the customer over the telephone or by e-mail to discuss their journey needs in detail and guide them through all the available choices for domestic and international destinations, transport, insurance and tariffs
- Provide airfare / ferry / Voucher and other travel documents while able to amend the existing reservations (reissue-refunds-EMD) according to customer requirements
- Have solid experience in managing group travel
- Tourism, Hospitality or Business studies
- Previous experience in a similar role will be considered a plus
- Knowledge of GDS (Galileo / AMADEUS / SABRE/Forth CRS) and other reservation systems (air tickets, sea transfers)
- Excellent user of MS Office (Word, Excel)
- First-rate written and verbal communication skills in Greek and English
- Strong problem solving skills and the ability to successfully resolve customer issues
- Patience level should be high
- Flexible and inquisitive personality
- Exceptional commitment to learning
If you think you have what it takes, we are looking forward to hearing from you.
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Σχετικά με Marine Tours
Marine Tours is a leading travel management company, possessing top-line expertise in crew and shipping executives’ travel (Marine & Offshore Travel), as well as Corporate Travel, while at the same time being highly specialized in MICE services.
We are the strategic partner of the most admired shipping companies and enterprises transforming their business goals into unique travel experience and supporting them in fulfilling their mission.
With over 4 decades of experience, global reach of service and unmatched know-how in effective travel management, Marine Tours has received numerous distinctions and awards from the most credible international organizations for its highest standards of service & business development.